Dial-A-Bank

24 Hour Customer Service

715.255.8419  or 1.877.257.3304


Access your accounts when it is convenient for you.  If you do not have access to a computer, then our Dial-A-Bank is perfect for you.  Check your balances, deposits and if a check has cleared in addition make transfers and loan payments.  Dial-A-Bank utilizes a Personal Identification Number which we can set up for you. 

Dial-A-Bank Call Progression

I. Greetings & Authorization
     ~ Enter Social Security Number or Tax ID
     ~ Enter assigned PIN

II. Main Menu (* Hangs Up The Call, ’9′ Returns To The Main Menu)
    1. Checking Account Information
           * Checking information is played
                 1.) To hear this information again
                 2.) To lookup a check by number
                 3.) To lookup transactions by amount
                 4.) To hear your most recent deposits
                 5.) To hear your most recent withdrawals
                 6.) To hear your most recent ATM withdrawals
                 7.) To request a faxed statement

    2. Savings Information
           * Savings information is played
                 1.) To hear this information again
                 2.) To lookup transactions by amount
                 3.) To hear your most recent deposits
                 4.) To hear your most recent withdrawals
                 5.) To hear your most recent ATM withdrawals
                 6.) To request a faxed statement

    3. Transfer Money Between Accounts
                 1.) Transferring from your checking account
                        1.) Transferring to another checking account
                        2.) Transferring to a savings account
                  2.) Transferring from your savings account
                         1.) Transferring to a checking account
                         2.) Transferring to another savings account

    4. Certificate of Deposit Information
           *CD information is played
                 1.) To hear CD information again

    5. Loan Information and Loan Payments
           * Loan information is played
                 1.) To hear loan information again
                 2.) To make a payment
                          1.) To pay on this loan from a checking account
                                   1.) To pay the regular loan amount
                                   2.) To pay a different amount
                          2.) To pay on this loan from a savings account
                                    1.) To pay the regular loan amount
                                    2.) To pay a different amount

    6. PIN Number Change Menu

Please call the Loyal Office at 715.255.8526 if you have forgotten your PIN.

Thank you for choosing Citizens State Bank of Loyal
as your financial institution!