Voice Banking

24 Hour Customer Service

715.255.8419  or 1.877.257.3304


Access your accounts when it is convenient for you!  If you do not have access to a computer, then our Voice Banking is perfect for you.  Check your balances, deposits and if a check has cleared in addition make transfers and loan payments. 

Voice Banking utilizes a User ID and a PIN code which you can obtain by calling a staff member, during business hours, at 715-255-8526.  

Voice Banking Call Progression

  • For Balances or Transaction History press “1″
    • Checking & Savings
      • Ledger Balance
      • Available Balance
      • Last (5) Transactions
    • Certificates
      • Ledger Balance
      • Available Balance
      • Maturity Date
      • Last (5) Transactions
    • Loans & Lines of Credit
      • Balance
      • Payoff Amount
      • Payment Amount
      • Next Payment Due Date
      • Last (5) Transactions
  • Transfers and Loan Payments press “2″
    • Transfer “now” between two accounts
    • Perform scheduled transfer between two accounts
  • Or Alerts press “4″
  • For More Options press “5″

Please call the Loyal Office at 715.255.8526 if you have forgotten your User ID or PIN code.

Thank you for choosing Citizens State Bank of Loyal
as your financial institution!