This Notice is intended to describe how we collect, maintain and disclose customer information. This Notice may be amended from time to time in our discretion. If you have any questions, comments or complaints about the privacy of information, please contact us at Citizens State Bank of Loyal, 400 N. Main Street, Loyal, WI 54446.

We collect nonpublic personal information from the following sources:

• Information we receive from a customer on applications or other forms;

• Information about customer transactions with us or others; and

• Information we receive from a consumer reporting agency.

We do not disclose any nonpublic personal information about customers to anyone, expect as permitted by law.

If a customer decides to close an account or to become an inactive customer, we will adhere to the privacy policies and practices as described in this Notice.

We restrict access to customer’s personal and account information to those employees who need to know that information to provide products or services to the customer. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard nonpublic personal information.
 

***IMPORTANT SECURITY ALERT***

We would like to inform you of recent incidents in which Internet hackers are illegally attempting to obtain personal and account information from bank customers.  This activity, called "Phishing," is when hackers imitate the e-mails of legitimate companies to entice people to share personal information.

As A Reminder:

• Citizens State Bank of Loyal does not ask for PERSONAL or ACCOUNT INFORMATION to be submitted via e-mail.

• If you ever receive an e-mail that appears to be from Citizens State Bank of Loyal asking you for personal information, such as your Social Security Number, Account Number or PIN, please do not respond to the e-mail and call us immediately at 800-599-8399.

Some Signs That an E-mail May Be Fraudulent:

• False Sense of Urgency - Threatens to "close/suspend your account," or charge a fee.

• Suspicious-Looking Links and Pop-ups - Links containing all or part of a real company's name asking you to submit personal information.

• Misspelled or Poorly Written - Helps fraudulent e-mails avoid spam filters.